Refund and Cancellation Policy

At SambalShreeFashion, we are committed to delivering your favorite Sambalpuri styles quickly, safely, and efficiently. Please review our shipping policy to understand our delivery process.


1. Shipping Locations

  • We currently ship across India.

  • For international shipping, please contact our support team before placing your order.


2. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment.

  • Orders placed on weekends or holidays will be processed on the next working day.

  • Customized or made-to-order items may take additional time (up to 5–7 days) to dispatch.


3. Estimated Delivery Time

LocationEstimated Delivery Time
Metro Cities3–5 business days
Tier 2 & 3 Cities5–7 business days
Remote Areas7–10 business days

Delivery timelines may vary due to factors beyond our control, such as weather conditions, courier delays, or festive rush.


4. Shipping Charges

  • We offer free shipping on all prepaid orders above ₹999.

  • A flat shipping charge of ₹70 applies on orders below ₹999.

  • Cash on Delivery (COD) may include an additional fee (if enabled).


5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS.

  • You can also track your order from the My Account > Orders section on our website.


6. Delayed or Lost Packages

  • If your package is delayed or lost in transit, please contact us at support@sambalshreefashion.com with your Order ID.

  • We will coordinate with the shipping partner and keep you updated on the resolution.


7. Packaging

  • All items are carefully packed using secure and eco-friendly materials to ensure that your order reaches you in perfect condition.